I
conduct a lot of interviews, and when I got a friendly email to do
one on people with interesting-yet-everyday jobs for this publication,
I said, “Sure! No problem!” Then I promptly pushed the
deadline back several weeks because what turned out to be “no
problem” involved a deacon at my local church who for some reason
had a problem with talking with me about what it takes to ring the
church bells. Bastard. Oops! Sorry, God.
Fortunately, I had a backup
plan. A fellow I know made the quite natural transition from working
at a multi-story Banana Republic on the glittering Magnificent Mile
here in Chicago to handling security duties at O’Hare International
Airport. When I found this out, I was full of questions. Fortunately,
I got these down on paper.
Claire Zulkey: How
did you end up working security at the airport?
Marc Stines: A friend worked for the HR company doing
the hiring for the security firm. I got the scoop and went for it.
The real story is the hiring process, nearly two full days of mental
and physical assessments. But the real trial was the paperwork. I had
to recall everything I had done for the past seven years. I can tell
you that right offhand I couldn’t recall shit, and certainly
not my parents’ social security numbers.
CZ: What else can you tell me about the hiring
process:
MS: Well, it was about two full days of training,
with 16 hours of paperwork. Then there were physical exams, and I had
to give a urine sample for drug testing. Also, they tested your proficiency
in English on the computer.
CZ: How hard was it?
MS: So easy. Just testing fill in the sentence
and present and past tense and stuff. Some people didn’t do so
well, though.
CZ: Do you work for one airline or do you
get shifted around?
MS: I get shifted around. There are shift
bids, and what you get depends on seniority. Right now I’m at
a pretty sweet spot, and I handle a lot of first-class and business-class
fliers. They’re friendly, they know what they’re doing.
Once I had to work a checkpoint that had six lanes. We were handling
more than half of the planes’ load with a third of the workforce.
CZ: Do you think you would have considered
the job if that position hadn’t gained so much attention in the
last few years?
MS: I actually hadn’t heard about the
TSA before I applied. I live under a stone in a cave, current events-wise.
I had always wanted to run the X-ray when at the airport. I never would
have thought of actually trying for that job. Even as a kid it is easy
to spot the jobs that suck.
CZ: What are your coworkers like, are they
similar age/positions as you?
MS: I work with every kind of person imaginable.
Old men and women. Kids just out of high school. I work with people
of all ages, races and genders (if you include hermaphrodites as a
gender). All these people
are fuckin’ crazy in one way or another.
CZ: What have been some of the more unusual
things you’ve seen on the job?
MS: The most unusual things are actually very
common. It is just creepy to put the face to the sex toy. And that
is what everyone wants to know if we have seen. We see a lot of porn
and sex toys. Valentine’s Day has the highest concentration of
dildos. I saw a woman’s bag on the X-ray with only a change of
clothes, a bottle of wine and a dildo that looked like a deer antler.
The other unusual stuff breaks down to how stupid the passengers suddenly
become once they set foot on airport property. Suddenly they lose the
ability to read signs right in front of their faces, literally in front
of their faces. I see people move the sign out of their way to get
through the line, then claim to not have seen it when we ask them why
they didn’t remove the laptop from the bag.
CZ: How do you handle it when you find
a vibrator?
MS: Just common sense, don’t wave it
around, take it to a private screening area. But some people just don’t
give a fuck. One woman asked for
a female screener and then
yelled, “Don’t look at
my vibrator!”
CZ: Do you ever see people who seem really
sad, or upset to be flying?
MS: Yes, and they are a pain in the ass to
deal with. They are paralyzed with anxiety. They can’t read signs
or respond to verbal commands. They usually end up an inch away from
getting the cops called because of the stupid shit they do. One 80-year-old
lady packed a gun in her purse to shoot terrorists on the flight.
CZ: Have you heard any bomb jokes?
MS: No bomb jokes are allowed. If we hear
the words “I have bom b” in any order in the same sentence
you won’t be flying that day. It is not a joke to us. Chances
are if a bomb were found at the checkpoint, guess where it would be
detonated.
CZ: How seriously do you take the job? I mean,
do your supervisors tell you things like “people’s lives
are in your hands,” etc.?
MS: Based on the last answer, we take it pretty
seriously. Lives are in our hands. If the security on September 11th
didn’t let the box cutters [on board] the incident would not
have occurred… Given that, I wonder why so many people still
pack box cutters.
CZ: Why do people have to take their laptops
out of their bags?
MS: Because we said so. Just take it out of
the fuckin’ bag and stop making it so hard for everyone. So we
can get a clear image on the X-ray. Given that information, can you
imagine why people still go ahead and put the bag back on top of the
computer?
CZ: Where would you be working if the economy was great and you could
be anywhere you wanted?
MS: I don’t know. I don’t like
jobs. I would like to be my own boss.
CZ: How long do you think you’ll stay
in airport security?
MS: I have no idea. I thought that I’d
be out of here by now.
CZ: Do you like your job
MS: Sometimes. Like right now, things are
slow and it’s pretty easy.
CZ: Do you wear a uniform?
MS: Dark blue pants, black socks, black shoes,
a white shirt with patches on it and a clip-on tie.
CZ: Why a clip-on?
MS: Security reasons, in case somebody decides
to choke you and pull at your
tie. Policemen wear them
for the same reason.
CZ: What are some of the dumbest
questions people have asked
you after you told them you worked airport security?
MS: What are some of the most unusual things
you’ve seen on the job? I’m kidding. That is the most common
question. People want to know other people’s dirty secrets or
want to know if we are really safer with the TSA, “Are y’all
catching terrorist?” No, I can’t say I’ve caught
a terrorist. I doubt any will be bothering us for a long time. I do,
however, stop a lot of garden-variety wackos and possible murderers
from bringing weapons on the plane.
I’m more afraid of
pissed-off, recently laid-off airline workers killing people than any
Arab. Remember the term “going postal”?
CZ: Have you ever hit on anyone going through
security?
MS: I’ve flirted a
little bit but I need to
keep that to a minimum to keep it professional.
CZ: Have you dealt with air-raging flyers?
MS: Sometimes. There are times when you have
to pat people down if there’s metal on them, like if somebody’s
wearing jeans, on the rivets or the belt buckles. So I’ll ask
these guys to open their belt so I can check it and behind it, and
they yell, ”This is bullshit!” and then whip open the belt
so hard that it practically hits you in the face. It’s like they
think they’re Indiana Jones.
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